Security AgreemenSecurity Agreemen
This agreement sets out the terms and conditions of use for istanbulsightseeingtours.com.tr (“İstanbul
Sightseeing Tours”). By visiting the İstanbul Sightseeing Tours website, you agree these terms and
conditions. We strongly recommend you to read the user agreement detailed below before using
istanbulsightseeingtours.com.tr (the “Website”) is an online shopping website prepared and broadcasted by
Vahap Polat. The website is public and it is possible to shop via the website without registration. Provided
below are the general terms and conditions of use prescribed by the Website administration.
istanbulsightseeingtours.com.tr may not be held liable for any direct or indirect damages that may arise out
of breach of contract, tort, or other reasons resulting from logging into this Internet website or use of
the Website or of any information, data, programs, etc. thereon. istanbulsightseeingtours.com.tr declines
any liability for the interruption of any transaction, error, negligence, interruption occasioned by breach
of contract, tort, negligence, or other reasons.
istanbulsightseeingtours.com.tr reserves the right to change any service or product available on the Website
or on its extension and the Website terms and conditions of use and the information provided thereon,
reorganize the Website, and discontinue its broadcast, without notice in advance. Changes come into effect
when issued on the Website. Such changes will be deemed to have been accepted upon use of or logging into
the Website. The said terms and conditions also apply to other linked web pages.
istanbulsightseeingtours.com.tr declines any liability for the interruption of any transaction, error,
negligence, interruption, deletion, loss, delay in the transaction or communications, computer virus,
communications error, theft, destruction or unauthorized access to, change or use of, records as a result of
breach of contract, tort, negligence, or other reasons.
This Internet Website may contain links or references to other Internet websites which are not under the
control of istanbulsightseeingtours.com.tr. istanbulsightseeingtours.com.tr may not be held liable for the
contents of such websites or other links included therein.
istanbulsightseeingtours.com.tr is the owner or licensee of (i) all materials, including the general
appearance and design of, and all the information, pictures, the İstanbul Sightseeing Tours brand, the
istanbulsightseeingtours.com.tr domain name, logos, technical data presented in writing, electronically, in
charts or in a machine readable form, computer software, the applied sales system, any business methods and
business models present on this Internet Website, and of (ii) any intellectual and industrial property
rights relating to such materials and they are all under legal protection. No material, including the code
and the software, present on this Internet Website may be changed, copied, reproduced, converted into any
other language, rebroadcasted, downloaded to any other computer, e-mailed, transmitted, offered or
distributed without prior permission and without referring to the source. All or any part of the Internet
Website may not be used on any other Internet websites without permission. Acts to the contrary warrants
legal and penal liability. All other rights of istanbulsightseeingtours.com.tr not expressly set forth
herein are reserved.
istanbulsightseeingtours.com.tr reserves the right to update the contents of this legal warning page at any
time and recommends customers to visit the legal warning page at each login to the Website.
This agreement sets out the confidentiality conditions of istanbulsightseeingtours.com.tr (“İstanbul
Sightseeing Tours”, “we”, the “Website”). By visiting the İstanbul Sightseeing Tours website, you agree
these terms and conditions.
To offer you better services, istanbulsightseeingtours.com.tr may require you to provide some of your
personal information (e.g. name, age, birth day, e-mail). Such information collected in our computers is
only used within istanbulsightseeingtours.com.tr for such purposes as launching of periodic campaigns or
arranging special promotional activities based on customer profiles.
Without the knowledge of the member, istanbulsightseeingtours.com.tr definitely does not share with third
parties or sell the information collected thereby.
Your security is important for us.
Developed to deliver secure shopping and a perfect shopping experience, istanbulsightseeingtours.com.tr has
infrastructure prepared using advanced communications protocols, mainly being the SSL technology.
Your credit card information you use during your shopping on istanbulsightseeingtours.com.tr is automatically
encoded on your computer by a 128-bit encoding system and sent to your bank in this way. This means that
your credit card number and password information may only be displayed on your computer and at your bank and
may not be accessed by unauthorized persons (you may display our SSL certificate by clicking on the SSL
icon). Also, your credit card information you use during shopping is not stored on our servers. Recording no
credit card related information prevents it being displayed or captured by third parties.
We would like you to know that we, as istanbulsightseeingtours.com.tr, have taken all measures for your
security so that you may do trouble-free shopping at our Website and have an exciting experience.
A password validation method called CAPTCHA (Completely Automated Public Turing test to tell Computers and
People Apart) is used in some parts of our Website to enhance security. In CAPTCHA system, you need to write
the word exactly as you see it on CAPTCHA, leave space in between if there is more than one word, and then
press Submit button.
In addition, we would like to remind that it is important for your security to make sure that (i) page
addresses, on which you enter your credit card information, are converted from http to https for protection
from unsecure shopping websites where personal information is spread open to any fraud; and (ii) a lock icon
is displayed on the bottom left corner of your browser if you are using Internet Explorer or a lock icon or
one composed of a key and a blue line on the bottom right if you are using Firefox.
You may share your experiences, comments, and inquiries with us via firstname.lastname@example.org.
We wish an enjoyable shopping experience...
RIGHT TO REFUND:
The Consumer will have a right of withdrawal within (7) days after this agreement for
the performance of the service hereunder to him/her or to his/her designee becomes effective. In order to
exercise the right of withdrawal, notice must be given to İstanbul Sightseeing Tours, in writing or by fax
or e-mail within such period. If such right is exercised, the invoice for the service provided to a third
party or the Consumer must be delivered to İstanbul Sight Seeing Tours. The price of the service will be
refunded to the Consumer within 7 days following receipt of such documents. If the original invoice is not
delivered, VAT and other legal obligations, if any, may not be refunded.
RIGHT TO CANCEL:
İstanbul Sightseeing Tours may cancel or postpone the journey due to firm reservations
falling short of the necessary number of passengers, and/or adverse weather conditions, road blockage,
strike, terror, fog, risk of imminent war, unpredictable technical issues and all events of force majeure
which prevent the start or continuation of the journey although it has taken all necessary care. In such a
case the Consumer will have no right for compensation.
Where the Consumer requires a cancellation no later than 15 days before the start of the service, all of the
amount paid thereby will be refunded to him/her.
The Consumer agrees and undertakes that he/she will pay İstanbul Sightseeing Tours 35% of the price of the
journey if he/she cancels the agreement 7 to 15 days prior to the start of the service or 100% of the same
if he/she does so less than 7 days before it, although he/she has not exercised the right of withdrawal
within the due period. Any date change made by the Consumer is deemed to be a cancellation.
The Consumer agrees and undertakes that, where the discounted service is cancelled/transferred, he/she will
pay İstanbul Sightseeing Tours 35% of the price of the journey for a cancellation occurring no less than 7
days before the start of the service or 100% of the same for one occurring thereafter.
In case of cancellations made until 60 days prior to the start of the service for any special product, all of
the amount paid by the Consumer until then will be refunded to him/her. The Consumer agrees and undertakes
that he/she will pay İstanbul Sightseeing Tours 25% of the price for the journey if the Consumer cancels the
agreement 31 to 59 days prior to the start of the journey, 50% thereof if he/she does so 15 to 30 days
before the journey, 75% thereof if 7 to 14 days before it, 100% of the same if he/she does so less than 7
days before it.
The provisions on cancellation/transfer will not be applicable where the Consumer delivers an official health
board report from a fully-fledged state hospital, certifying his/her or any first degree relative's disease,
keeping him/her or such relative back from customary business/work for 10 days, or death.
The Consumer may transfer the tour to any person of his/her choice no later than 7 days before the start of
the journey. The transferee is liable, together with the transferrer, for the balance and for all costs
arising due to the transfer. The Consumer is obliged to deliver his/her cancellation/transfer request in
writing to İstanbul Sightseeing Tours before the start of the service.
If the Consumer fails to inform in writing that he/she will participate in the service where he/she has
missed the start, İstanbul Sightseeing Tours will have the right to cancel, 24 hours later, all reservations
made and services subscribed to for the Consumer. No refund will be made to the Consumer in similar
Where it deems so necessary, İstanbul Sightseeing Tours, by giving a notice to the Consumer, may cancel any
part or all of tours, which it has announced or for which it has received reservations, before the start of
the service. At that time or during the service İstanbul Sightseeing Tours may change the names of the
hotels under the service, the transportation vehicles and departure locations thereof, and the visiting
sequence of the places specified in the schedule and designated for sightseeing. If the Consumer does not
accept such changes and cancellations for justified reasons, he/she will have the right to cancel his/her
reservation and receive a full refund for the price of the unused service.
The Consumer hereby agrees that potential tour cancellation notices by İstanbul Sightseeing Tours may be
given individually to each consumer or it may announce such cancellations on its Internet Website, as